cosmicstore web store FAQ section

Yes it will , If you have a PayPal account money will be deducted out of your account if you don't have one then you can use your charge cards through Paypal. IF YOU MAKE A MISTAKE WITH PAYPAL AND YOUR ACCOUNTS, YOU ARE RESPONSIBLE FOR CLEANING UP YOUR MULTIPLE CHARGES.. REMEMBER NOT TO CLICK THE "BUY" BUTTON MORE THAN ONCE!!

There are three teachers certified to teach it Go to the website www.cosmic39.com You will find the contact information of all the teachers.

To purchase a workshop session go to the top "right" of the page (over Connies picture) and click on "categories" then a new page will appear with a listing of categories. Choose "Workshops and lectures/ DVD's and CD's" by clicking on the category, from there a List of buttons with the prices will appear, you then click on the button to open the buy page and then you can click on the word "BUY NOW" for the price you want to pay.

Click on the deposit button on the main page (the tiny pictures with prices underneath them)email us at ([email protected]) or call us at 770-427-7095. If you are still confused.

Yes... you will.... This is a mandatory item. Your headset must have two speakers one for each ear, and a boom microphone extension. You need to have one for both your computer and your "land-line" phone or Cell phone so that a back up is available for use.

If you can't find the Pay button that you want, please call us at: 770-427-7095 Please do not double click any buttons..

Please make all checks out to Consuella C. Newton. 4 Old Mountain Drive powder Springs GA 30127-4336

NO!... Only choose one payment type for that particular date and time that you want. IF YOU DO YOU WILL BE "DOUBLE BILLED" You will then have to call Pay Pal and clear up the mess. WE WILL NOT BE RESPONSIBLE FOR ERRORS MADE ON YOUR PART!

"Click" on Connies picture to the top right (where it says featured item) and another page will appear with the listing of the workshop description and requirements.

No... This workshop is open to all participants.

Join links for our workshops and webinars are sent to everybody who has paid their Full amounts for their workshops or webinars. If you haven't received your Join link from Ilinc it's usually because your e-mail account is blocking the automated message from "Ilinc". To prevent this from happening make sure ([email protected]) is in your e-mail account "white" list. Don't use any e-mail account from your place of work or business. Don't use AOL or EARTHLINK they have blacklisted the use of automated e-mail servers from Ilinc. Check your spam folders to make sure nothing from Ilinc is in there also.

You will need a MAC comptuer (No IPAD!) or a Microsoft windows based PC. Your computer should be no more than 5 years old. Laptops and desktops are fine... A high speed internet connection CABLE or DSL.. NO DIAL UP! You will need a webcam and stereo headset with microphone that plugs into your computer. You will need a Land-line phone or a Cell phone with a headset capability also. You will also need to check the Ilinc website to make sure you pass all their requirements. http://www.ilinc.com/services/support/requirements

Make sure that your speakers that are built inside the computer are turned off as you will only be using the headset internet audio or the headset "phone line" audio.

Have your conference call phone-line set up and ready to go, (with your headset microphone connected) so you can still participate without the video and PowerPoint if need be.

No....There will not be a practice session..

Set up instructions are at the Ilinc Website; http://www.ilinc.com/pdf/documentation/Participant-Reference-QuickStart.pdf They are in PDF format so make sure the software is on your computer.. and also at this link: http://www.ilinc.com/services/training/session-participants

Goto Amazon they have some headsets for desk-phones and cell phones. If you don't have a desk-phone with jack for a headphone then you will have to get one. Here is a link : http://www.amazon.com/Plantronics-MX500C-Headset-Cordless-Phones/dp/B0007NWLXO/ref=sr_1_8?s=electronics&ie=UTF8&qid=1305510116&sr=1-8 Most of the headsets for cordless phone will work on land-line desktop phones also. No cameras will be required for this course- Your choice.. THIS WORKSHOP REQUIRES HEADPHONES COVERING "BOTH EARS". TONES WILL NOT BE EFFECTIVE IF EARS ARE NOT TOTALLY COVERED.

YES!!.. YES!!.. YES!!.. THIS WORKSHOP REQUIRES HEADPHONES COVERING "BOTH EARS". TONES WILL NOT BE EFFECTIVE IF EARS ARE NOT TOTALLY COVERED.